What Does the Progression Bar in Front of My Reference Mean?

The progression bar next to each guide shows how far our team has come in gathering this client’s feedback.

The below are examples of status bar positions:

  • Filed Reference: Your customer has not yet been approached by our team.
  • Consulted a reference: Our team reached out to your customer and may have already arranged a call with them.
  • Started the discussion: Our team just finished communicating with your customer, and our editing group is focused to prepare and post the analysis.
  • Making headway is unattainable: After multiple attempts to reach your customer, our team received no response, the customer refused to offer a response, or our team found a possible conflict of interest and was unable to facilitate your customer’s review.

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